玩具品类示例：
关于COVID-19，我们正在积极地接管卫生、地方和政府当局的辅导。安全是我们的紧张任务，到目前为止，我们仍旧每天发送库存物品的订单，但请把稳，由于当前和不断变革的场合排场，可能会涌现延迟。我们希望大家安然，身体康健。
康健个护品类示例：
汽配品类示例：
商品在eBay上***后的冠状病毒疫情邮件回答模板：
Hello {buyer_name},
Thank you for purchasing {item_name} from us!
We will have your product shipped as soon as possible.
A Quick COVID-19 (Coronavirus) Notice:
1 - Our business is actively abiding by the instructions of the government and CDC/WHO to keep our customers safe. Your health is our highest priority.
2 - Due to the changing conditions of this global event, shipping times may be delayed for some items.
If you have any concerns, please contact us first and we will be happy to help.
Thank you for your business and patience during these times.
Stay safe, blessed, and we hope you enjoy your product!
你好{客户名},
感谢您从我们这里购买{商品名}！
我们会尽快把你们的产品发出去。
关于COVID-19冠状病毒疫情的公告：
1、我们的业务积极遵守政府和CDC/WHO的指示，以担保我们的客户的安全。你的康健是我们的头等大事。
2、由于此环球性事宜的情形不断变革，某些商品的运送韶光可能会延迟。
如果您有任何疑问，请先与我们联系，我们将竭诚为您做事。
感谢您在这段韶光的耐心与等待。
把稳安全，祝福，希望您喜好我们的产品！
发货后，适用于eBay的COVID-19冠状病毒的回答示例：
发货后，适用于eBay的COVID-19冠状病毒的回答模板：
Hello {buyer_name},
Your {item_name} has shipped!
Courier: {courier}
Tracking Number: {tracking_number}
Est. Delivery Date: {estimated_delivery_date}
COVID-19 (Coronavirus) Notice:
1 - Due to the changing conditions of this global event, your item may arrive after your estimated delivery date of {estimated_delivery_date}. We hope you understand during this time as our team and courier work to deliver your package as soon as possible.
2 - Our business is actively abiding by the instructions of the government and CDC/WHO to keep our customers safe. Your health is our highest priority.
If you have any concerns, please contact us first and we will be happy to help.
Thank you for your business and patience during these times.
Stay safe, blessed, and we hope you enjoy your product!
你好{客户名},
您的{商品名}已经发货！
快递公司：{XXX}
追踪编码：{XXX}
估量投递韶光: {XXX}
关于COVID-19冠状病毒疫情的公告：
1、由于此环球性事宜的情形不断变革，您的商品可能会在估量交货日期{XXX}之后到达。我们希望您能理解，在这段韶光内，我们的团队和快递职员会尽快交付您的包裹。
2、我们的业务积极遵守政府和CDC/WHO的指示，以担保我们的客户的安全。你的康健是我们的头等大事。
如果您有任何疑问，请先与我们联系，我们将竭诚为您做事。
感谢您在这段韶光的耐心与等待。
把稳安全，祝福，希望您喜好我们的产品！
以上eBay售后客服邮件回答示例及模板仅供参考！
（来源：eBay李思婷设计师）
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